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Business Standards & Accomplishments
Proven strategic planning and implementation capabilities in business development, resulting in increased revenue and development of client relationships via administrative support and/or management roles
Coordinator with outstanding medical team for start-up and development of ADD Health & Wellness Centers of The Woodlands, providing successful life-altering treatment to hundreds of patients age 3-adult having AD/HD, Learning Disabilities, co-morbidity
Loy Performing Arts launched careers of public speakers, singers, and actors, providing sought-after enrichment/communication skills programs for novices to professionals-all ages/walks of life. Community outreach programs-trained teens to share music/drama therapy with elderly and children with disabilities, trained abused women with job placement skills. Scholarships for students provided via fundraising.
Project Coordinator/Consultant
Eliminated costly errors and overtime
Implemented cost-effective tracking solutions-oil & gas production costs
Implemented collections project, 86% recovery within 6 months of initiation
Resolutions provided to companies in NetSuite and Quickbooks issues
Legal forensic research in offshore & hidden accounts, contracts, HR consulting
Software/equipment administrative support and troubleshooting
ADD Health and Wellness Centers - Health Services Coordinator
Managed all processes and provided executive administrative support for center and medical staff, reporting to Regional Manager and CFO
Executive projects
Monitor business development activities, analyze and present results
Facilitate research and analysis, providing regular reports and recommendations
Budget set-up/management, quality risk management, collections on past due accounts
Staff Hiring/Firing, Staff/Client Educational Training, Licensure, HIPAA
Procurement, Evaluation, Inventory control
Marketing/Branding tools, Inside sales
Supervised and performed all daily processing/reporting with strict deadlines
AR/AP, reconciliation, coding, forecast analysis, payment processing, billing
Patient records set-up/maintenance, assessment reporting to institutions, Audits
US/global scheduling — on-/off-site consultations, diagnostic tests, treatment plans, medical staff and personal speaking engagements, school advocacy meetings, webcasts
Frontline customer specialist with 68% retention, problem solver, case manager
Software, equipment troubleshooter
Coordinated and performed all-level research/administrative activities, providing support and relevant integrity to projects/studies in AD/HD, LD, PCIT, co-morbidity, other interactive medical issues
Organized, developed, and implemented workshops/conference presentations
Assisted in development and administration of policies and procedures, according to specifications
Marketing to clients, medical professionals/facilities, schools/colleges, conferences, media specialist
Loy Performing Arts - CEO, Artistic Director, Teacher
Managed/performed all research, administrative, business/accounting, HR, marketing processes
Music Director Granville Arts Center COS
Event planner, workshop facilitator, speaker for conferences and music and theater workshops/camps
Coordinator/Adjudicator for major music and academic organizations
Rash & Associates LP (now Duff & Phelps) –Property Tax Check Writing Administrator
Corporate client property tax verifications/payments, interface with US tax offices, strict deadlines
Assist with payroll
Document control and archives set-up and maintenance both on-/off-site
Federal/State reporting, Excel/PowerPoint reporting, technical writing for CPAs/management
Heritage Christian Academy – Department Head Music Arts, Teacher, Consultant
Initiated/developed award-winning K4-12 music/theater programs
Contributed to research and development projects, Teacher of study skills, reading, math
Established and maintained music library, instruments, props, materials, computers
Procured and maintained all audio/video equipment/assignment logs, responsible for movement/set-up
Initiated and developed student leadership teams for school and community outreach
Developed curriculum in music/theater arts and study skills
Student teacher coordinator
Coordinator/Adjudicator for student competitions/performances
Organized and directed fundraising events for scholarships and new school
MCorp Trust Division – Project Coordinator, Trainer, Technical Writer, Trust Officer
Corporate IT trainer for employees, executives in-house and mergers/acquisitions
Software research and implementation-oil & gas accounting, employee benefits reporting, securities
Technical writer - mergers/acquisitions and in-house procedures
Innovative executive planning committees chair
Securities executive administrative/portfolio assistant, supporting multiple executives simultaneously
Fidelity National Bank – Executive Assistant to VP Bank Operations
Oil & gas specialist — account representative to interface with major accounts
Legal — bankruptcy, data entry/processing verification and credibility, collections 86% recovery
Corporate trainer for operations employees and executives on innovations
Award-winning Customer Specialist
Strengths
Strong verbal/written communicator, extreme multi-task, attention to detail, integrity, leader/team player, confidentiality, deadline sensitive, strong customer specialist, go-getter who makes things happen
Masters Louisiana State University, Baton Rouge — Voice Performance, Speech
Graduate Assistant, Accompanist, Opera Fellowship-Grace Moore and Baton Rouge Opera Guild winner
Bachelors Middle Tennessee State University — Voice Performance, Piano, Theater, French
Full Scholarship, Accompanist, Campus School special needs music and drama teacher
President of University Chorale, Secretary/Treasurer for Delta Omicron and University Chorale